Booking terms and conditions.
Client: The person, organisation, company or other body which is hiring the goods as specified on the Booking Form.
Event date: The time and date of the event, confirmed by Life’s a Flash and noted on the Booking Form.
Booking Form: The form signed by, or on behalf of, the client and Life’s a Flash specifying details of the booking.
Day: A calendar day, unless specified otherwise.
2. Booking confirmation
2.1. A booking is not confirmed until the client returns a Booking Form, pays any costs as outlined under ‘Payments’ in these terms and conditions, and receives confirmation of the booking from Life’s a Flash.
3.1. A non-refundable deposit of $300 of the booking cost is payable upon booking. The booking is not confirmed until the deposit is received by Life’s a Flash.
3.2. The balance of the booking cost is payable 14 days before the client’s event.
3.3. If the balance of the booking cost and the bond are not received more than 14 days before the event date, the booking will be cancelled and the client will forfeit the deposit.
3.4. If the client requests use of Life’s a Flash’s services in excess of the time noted on the Booking Agreement, this will be billed at $200 for each additional hour or part-hour.
4. Access, space, power & internet requirements
4.1. The client shall ensure a safe and appropriate environment is provided for Life’s a Flash to operate its equipment.
4.2. The client must ensure:
– a space of 3m x 3m or more.
– access to 240v power within 10m of Life’s a Flash’s equipment.
– all doorways and access paths are at least 80cm wide.
– if an outdoor event, an undercover area if any chance of poor weather.
4.3. A survey of the event location may be required if Life’s a Flash is not satisfied that a suitable location will be provided. This survey may incur an additional fee of $50.
4.4. The client is responsible for paying any charges imposed by the venue, or required to access the venue. These charges may include, but are not limited to, parking and electricity.
5. Social Media
5.1. Social media uploading requires a strong signal for internet connection. Life’s a Flash is not responsible if your venue does not have signal and we strongly advise the Client check this prior to event.
5.2. Social media uploading is subject to the availability of the service itself. We have no control over any social platform, and therefore will not be liable for any down time or non availability of this service. If the service is unavailable, any refund will not exceed the social media charges for the event to the maximum of $99.
5.3. The Client accepts responsibility for all photos shared to social media by guests at the event. Life’s a Flash reserve the right to remove photos from social media.
5.4. The Client gives permission for all photos uploaded to social media to be shared by Life’s a Flash on our own social media platforms and website.
6. Changes & cancellations
6.1. Requests for changes of the event date must be made at least 30 days before the original event date. A date change is subject to availability and receipt of a new Booking Form.
6.2. All cancellations will result in the client forfeiting the deposit, however if Life’s a Flash is notified of cancellation more than 30 days before the event date, credit to the value of the deposit will be given to the client to use for any future booking made within 6 months of the date of cancellation.
6.3. Cancellations made within 30 days of the event date will result in the client forfeiting all payments made to Life’s a Flash.
6.4. Life’s a Flash can cancel any booking at any time. If Life’s a Flash decides to cancel a booking, all payments made will be refunded to the Client.
7. Damage to equipment
7.1. In order to prevent damage to equipment, Life’s a Flash reserves the right to deny service to any person.
7.2. If circumstances arise where a threat or implied threat of harm, damage or violence to Life’s a Flash’s staff or equipment, Life’s a Flash reserves the right to cease providing services. If the client is able to resolve the threatening situation within 20 minutes, Life’s a Flash will resume services. If the situation is unable to be resolved, Life’s a Flash will not resume providing service and the client will receive no refund of booking cost.
7.3. Any damage to Life’s a Flash’s equipment during the client’s event caused by the client, client’s guests or any other person in attendance at the event whether invited or not, will result in the client being liable for all related cost to repair/replace the equipment.
8. Use of images
8.1. The Client gives permission for all photos taken during the event to be used on Life’s a Flash’s website and other promotional material.
9.1. Life’s a Flash will not be held responsible for any circumstances outside their control. This includes, but is not limited to, fire, riot, civil commotion, accidents, acts of nature and equipment failure. If such circumstances arise, all reasonable efforts will be made by Life’s a Flash to provide service or find a suitable replacement service. If this is not be possible, the client will receive a refund of all payments received by Life’s a Flash for the booking.
9.2. The client agrees that in all circumstances, Life’s a Flash’s liability is limited to an amount equal to the booking cost and not be liable for indirect or consequential damages.
10.1. Attendants are to be provided with a supplier meal at all functions of 4 hours or more to the same standard as the guests of the function.